privacy policy

CRIB-CTRL — Privacy Policy

Last updated: 18/8/2026

CRIB-CTRL respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have — when you visit cribcontrol.com (the "Site") or make a purchase from us.

By using the Site, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

1.1 Information You Give Us

  • Account & order details: name, email address, phone number, shipping/billing address.
  • Payment information: processed securely by our third-party payment gateway ([Razorpay/Shopify Payments/etc.]) — we do not store your full card, UPI, or bank details on our servers.
  • Communications: messages you send us via email, contact forms, Instagram DMs, or customer support.
  • Optional info: anything you voluntarily share, e.g. in reviews, feedback, or contest entries.

1.2 Information Collected Automatically

  • Device & usage data: IP address, browser type, device type, pages visited, time spent, referring URLs.
  • Cookies & similar technologies: used to remember your cart, preferences, and to understand how you use the Site (see Section 5).
  • Location data: approximate location inferred from IP address, for currency/shipping estimates.

1.3 Information From Third Parties

  • Payment confirmation and fraud-check data from our payment processor.
  • Delivery status updates from our shipping/courier partners.
  • Data from advertising and analytics platforms (e.g. Meta, Google) if you interact with our ads.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfil, and deliver your orders.
  • Communicate with you about orders, shipping, returns, and customer support.
  • Send marketing communications, drops, and offers (only if you've opted in 
  • Improve the Site, our products, and your shopping experience.
  • Detect and prevent fraud, abuse, or security issues.
  • Comply with legal obligations (e.g. tax, consumer protection law).

3. Legal Basis for Processing

We process your data based on: your consent (e.g. marketing opt-in), the necessity of processing to fulfil a contract with you (e.g. order fulfilment), and our legitimate business interests (e.g. fraud prevention, Site improvement), consistent with applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023).

4. How We Share Your Information

We do not sell your personal data. We share information only with:

  • Payment processors — to complete transactions securely.
  • Shipping & logistics partners — to deliver your order.
  • Platform & hosting providers (e.g. Shopify) — to operate the Site.
  • Marketing & analytics tools (e.g. Meta Pixel, Google Analytics) — to understand traffic and run ads, where you've consented to non-essential cookies.
  • Legal & regulatory authorities — where required by law, court order, or to protect our legal rights.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to this Policy.